Odoo Support and
Maintenance Services
Odoo support and maintenance services from SK Technology cover bug fixing, security patching, and version upgrades for Community and Enterprise. Certified consultants respond via ticket, live chat, email, WhatsApp, and phone.
Are You Facing These Odoo Challenges?
Recurring Bugs and System Errors
Workflows fail, reports crash, and error messages block daily tasks. Our technical team diagnoses the root cause and fixes it, not just the symptom.
Slow Odoo Performance
Pages load slowly and database queries lag as data grows. We tune PostgreSQL queries, optimize the server, and restore speed.
Stuck on an Old Odoo Version
Odoo now adds a 25% subscription surcharge for versions older than three releases. We plan and execute your upgrade to a covered version.
Custom Modules Breaking After Updates
Custom modules and third-party integrations fail after updates, especially when built by another provider. We audit the code, fix compatibility, and take over ongoing support.
Comprehensive Odoo Support and Maintenance Services
Odoo Bug Fixing
We diagnose and fix errors in workflows, reports, and modules. Python and PostgreSQL specialists resolve the root cause and validate the fix before closing the ticket.
Odoo Functional Support
Certified functional consultants assist your team with module configuration, workflows, access rights, and accounting queries across sales, CRM, inventory, and accounting.
Odoo Technical Support
Developers handle custom module errors, API and integration failures, report fixes, and code-level troubleshooting, including modules built by other providers.
Odoo Server Maintenance
We monitor server health, manage backups, and optimize the database for Odoo.sh and on-premise deployments to prevent downtime.
Odoo Security Patching
We apply Odoo security patches, review access controls, and fix vulnerabilities to protect your business data.
Odoo Version Upgrades
We migrate your database, custom modules, and integrations to a covered Odoo version, avoiding the 25% legacy surcharge
Why Choose SK Technology for Odoo Support and Maintenance?
Official Odoo Ready Partner
SK Technology is listed on the official Odoo partner directory with 23 client references and 82% customer retention—verifiable proof, not marketing claims.
Certified and Experienced Consultants
Odoo V18 Certified Functional Consultants handle configuration and workflow issues. A CPA-qualified accounting specialist leads finance support. Senior developers with 5–10+ years of Odoo experience fix custom modules, integrations, and servers.
Dedicated Support Team, Five Channels
A dedicated support team resolves issues through Odoo Helpdesk, live chat, email, WhatsApp, and phone. Technical tickets escalate directly to developers, not a call queue.
Business-Centric, Not Just Technical
Functional consultants fix the workflow, not only the code. GAP analysis, accounting expertise, and Saudi localization experience (ZATCA e-invoicing, Saudi VAT, regional payment gateways) support businesses in Pakistan and the Gulf.
How Our Odoo Support Process Works
System Audit
We review your Odoo version, modules, customizations, and open issues. You get a clear picture of what needs fixing and what needs maintaining.
Support Agreement
We define scope, priorities, and coverage hours in a plan that fits your budget for ad-hoc fixes or ongoing maintenance.
Resolve and Monitor
Raise tickets through Odoo Helpdesk, live chat, email, WhatsApp, or phone. We fix issues, apply patches, and keep monitoring to prevent repeats.
What Your Business Gains from Odoo Support and Maintenance
Odoo support and maintenance services reduce downtime, cut long-term system costs, protect business data, and keep your team productive on a stable ERP.
Less Downtime
Proactive monitoring and preventive maintenance catch issues before they stop your operations. Fixes happen through a tracked ticket, not an emergency scramble.
Protected Business Data
Security patches, access-rights reviews, and verified backups guard your accounting, customer, and inventory data against threats and loss.
A More Productive Team
Functional support and quick answers mean your staff spends time working in Odoo — not fighting it or waiting on unresolved errors.
FAQS
SK Technology's services include bug fixing, functional and technical support, security patching, server and database maintenance, performance optimization, and version upgrades. Scope is defined in your support plan.
Yes. SK Technology supports Odoo Community and Odoo Enterprise, whether hosted on Odoo.sh or on-premises servers.
We support current and older Odoo versions. If you run a version older than three releases, we recommend an upgrade Odoo now applies a 25% subscription surcharge on legacy versions.
Yes. Our developers debug custom modules, third-party apps, and API integrations, including code built by another provider. We audit the code first, then fix it.
Tickets are prioritized by severity, critical issues first. Response times depend on your support plan.
Yes. All support is delivered remotely through Odoo Helpdesk, live chat, email, WhatsApp, and phone from our Lahore office.
Cost depends on your Odoo edition, hosting, customization volume, and coverage hours. We offer hourly support, monthly plans, and annual maintenance contracts. Odoo licensing is billed separately by Odoo.
Lower Total Cost of Ownership
Regular maintenance prevents expensive emergency fixes. Staying on a covered
Odoo version avoids the 25% legacy subscription surcharge.
